If you're looking for a perfectly fresh bohemian wedding dress and have questions.
How long is my appointment?
Your private bridal appointment is scheduled to last one hour.
If you are traveling from outside Los Angeles and think you would like more time just let us know and we can make arrangements.
Can I bring people?
Yes we always welcome your friends and family for this magical moment.
Are your dresses customizable?
Our dresses are all hand made and we can customize them to fit you perfectly. When purchasing your gown on the shop site please check out with your usual dress size then email us your measurements, we will then add them to the order notes! If there are details you would like to change or alter, just let us know!
What should I bring to the appointment?
We recommend that you arrive to your appointment with all undergarments and shoes that you are considering wearing on your wedding day
Do you ship internationally?
Yes, we ship anywhere around the world!
What is your returns policy?
Due to the specialization of made to order gowns, all of our dresses are non-refundable/ exchangeable.
Can fabric lace swatches be mailed to me?
Yes, please email us your mailing address.
Can i have a dress made and ready to ship in 6 weeks or less?
Yes! If we have the fabric in stock, we can certainly have a dress made for you, there is a rush fee.
How long does it usually take to receive my dress once i order it?
Production time on a gown usually takes 8-12 weeks from order date.
How do i schedule an appointment at your Hollywood Hills Salon?
Please email us a date and time of your required visit, and we will have our full collection of dresses available to try on.
What size samples so you have at your Salon?
Our sample dresses range from xsmall to xlarge.
I am a retailer and would like to carry your dresses. Do you offer wholesale?
Yes! Please email us with information with Wholesale in the subject line.
What is a Trunk show?
A fun event where you get the opportunity to view and try on the entire dress collection. There is usually a 10% discount at the event!
Do you have a "Try on at Home" option?
Sample dresses are available to send out if we have them available. There is a try on fee and shipping fee, this option is only available for brides within USA.
Can i purchase the dress now, then send my measurements at a later date.
Yes, a lot of brides like to send measurements closer to their wedding date, so that is perfectly fine with us!
How should i store my Kite & Butterfly gown?
It is important to select a storage area that is cool, dry and free from heat, moisture and insects. We suggest having your dress dry-cleaned prior to storage.
Where are Kite and Butterfly dresses made?
All of our dresses are made at our production showroom downtown Los Angeles, California.
Where can I wine and dine near the Kite and Butterfly Shop in the Hollywood Hills?
Beachwood Cafe 2695 North Beachwood Dr. Los Angeles 90068
La Poubelle Bistro 5907 Franklin Ave. Los Angeles 90068
Aroma Cafe 4360 Tujunga Ave. Studio City 91604
Little Dom's 2128 Hillhurst Ave. Los Angeles 90027
Chateau Marmont Hotel 8221 Sunset Blvd Los Angeles 90046